SavoirArt Return Policy
1. Contact Before Purchase
We strongly encourage buyers to contact us before making a purchase. Our team is available to answer questions, provide additional details, and supply extra photos of the artwork upon request. Because SavoirArt maintains a final sale policy on all original works, it’s important to feel fully informed and confident before completing your purchase.
2. Final Sale Policy
All sales are final once an item has been shipped. Due to the one-of-a-kind nature of original artwork, we do not accept returns post-shipment. We urge buyers to carefully review all listing details and reach out with any questions prior to purchase.
3. Conditional Returns
In the rare event that an artwork must be returned, the following conditions apply:
- A return request must be made to SavoirArt and confirmed within 24 hours of delivery.
- You must contact us directly via phone or email to initiate the return process.
- The artwork must be professionally packaged and returned in its original, undamaged condition.
- The buyer is responsible for all return shipping costs.
- Refunds will be issued only after the item is received and confirmed to be in good condition.
- A processing fee and administrative fee will be deducted from the refund amount.
Contact Information:
SavoirArt general inbox – info@savoirart.com
International Art Acquisitions – iaainc@ix.netcom.com
PH 585-264-1440
4. Shipping & Liability
- Each artwork is professionally documented and photographed before shipping to verify condition.
- Shipping fees are calculated and billed at checkout.
- All items are fully insured during transit. Any damage occurring during shipping is the responsibility of the carrier.
5. Restocking Fees
SavoirArt reserves the right to charge a 15% restocking fee on any approved return.